Insurance Officer

Stevenage Borough Council • Stevenage, Hertfordshire, United Kingdom • Posted June 20, 2026

Location Stevenage, Hertfordshire
Job Type Full-time
Category other-general
Posted June 20, 2026
37 hours per week
£26,824 to £29,540 pa – pro rata for hours worked
Permanent
Location Stevenage / Hybrid
About the role
This is a varied and hands-on role supporting the day-to-day administration of insurance claims. You’ll be responsible for setting up new claims, carrying out initial investigations, and gathering the information needed for decision-making.
You’ll work closely with internal teams as well as external contacts including insurers, solicitors and members of the public, ensuring claims are handled accurately and within required timescales
About you
• Setting up and processing new insurance claims across different policy areas
• Carrying out initial investigations and gathering relevant information
• Liaising with internal services, insurers, solicitors and claimants
• Maintaining accurate records across databases and financial systems
• Monitoring deadlines and following up on outstanding information
Our benefits
• Pension Scheme:...

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