Interaction Analyst
Location
gurugram, haryana
Job Type
Full-time
Category
Other-General
Posted
June 13, 2026
Job Category: Work From Office Job Type: Full Time Job Location: Gurugram The candidate will perform the audits for different languages. Auditor to take participate in internal/external calibration and ATA discussions. Auditor to generate the findings/recommendations based on performed audits to improve the agent/vendor performance. Lead the client discussion for the respective LOB to discuss the findings & ideas. 1 year of experience in working as a quality analyst Must have knowledge about 7 QC tools Feedback techniques – Written & Ve...
Role Purpose
Auditor is responsible to perform the audits for assigned vendors and is responsible to generate the improvement ideas for process, production and agents.
Key Role Deliverables
Work Experience ( Mandatory)