Intern - People and Stakeholder Engagement
Description
Role Title: People & Stakeholder Engagement Intern (CXM)
Reporting To: Gigi Santiago, People Engagement & Stakeholder Engagement Lead, CXM
Key Responsibilities:
Program Support: Assist in planning and executing engagement programs for Globe’s CXM team and frontliner communities (, BPOs, Stores, Field Technicians).
Communications: Draft and publish internal communication materials such as announcements, invites, and campaign messages through Workvivo, Google Chat, or email.
Event Coordination: Help organize and document learning sessions, engagement activities, and recognition events — including logistics, attendance tracking, and post-event reports.
Data Management: Support tracking of participation, learning hours, and feedback results (, Frontliner NPS, CXM engagement scores) through Google Sheets and dashboards.
Stakeh...