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Internal Investigator at Old Mutual Kenya

Confidential • Kenya, Kenya, Kenya • Posted June 12, 2026

Location Kenya, Kenya
Job Type Full-Time
Category Business Operations Specialists
Posted June 12, 2026

Job Description

Investigate, analyze, and determine the extent of insurance company’s liability concerning any loss or damages, and recommend settlement to claims team


KEY TASKS AND RESPONSIBILITIES

  • Analyze information gathered through interviews and scene visits

  • Collect evidence to support contested claims in court.

  • Examine claims form and other records to determine insurance coverage.

  • Examine titles to property to determine validity and act as company agent in transactions with property owners.

  • Interview or correspond with intermediaries and claimants to correct errors or omissions and to investigate questionable claims.

  • Interview or correspond with claimant and witnesses, consult police and hospital records, and inspect property damage to determine extent of liability.

  • Investigate and assess damage to property.

  • Prepare report of findings of investigatio...

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