International BPO Chat process in Kolkata

Title: Customer Support Associate Chat UpSelling Location: DLF2, Rajarhat, Kolkata Job Type: Full-Time Industry: BPO / Telecommunications / International Chat Support Summary: We are seeking a motivated and customer-focused Customer Support Associate to join our dynamic team at a leading multinational telecommunications company headquartered in London. In this role, you will serve as a key point of contact for international customers through real-time chat interactions, combining exceptional service with sales-driven objectives. Your ability to engage customers, resolve inquiries efficiently, and drive product adoption will directly contribute to customer satisfaction and business growth. This is a high-impact position for professionals who thrive in fast-paced environments and are committed to delivering excellence in every interaction. Responsibilities: Handle international customer inquiries and sales conversations via live chat in a professional and timely manner Provide accurat...