International Business Process Analyst (NPL)
Location
Madrid, Community of Madrid
Job Type
CDI
Category
Business Operations Specialists
Posted
June 17, 2026
Mission of the role
The International Business Process Analyst supports the Operations and Transformation agenda by analyzing, designing and improving end‑to‑end business processes across multiple geographies, with a strong focus on Italy and France.
The role acts as a bridge between Operations, Servicing, IT/Data and Management, ensuring processes and reporting are scalable, efficient and aligned with the NPL business model.
Key responsibilities
- Analyze and improve operational and servicing processes across the full NPL lifecycle (boarding, servicing, recoveries, disposals, reporting).
- Support process harmonization and standardization across countries, adapting to local regulatory and operational specifics.
- Act as a process and analytical reference for international teams, especially Italy and France.
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