International Voice Process for MNC- Bangalore

International Voice Process Bangalore (WFO) Were hiring International Voice Process Associates in Bangalore Adugodi (near Koramangala). This is a full-time, work-from-office role with rotational shifts and growth opportunities in customer experience and inbound sales. Job Role Youll be the first point of contact for international customers, handling inbound voice interactions. Your responsibilities include: Answering inbound international customer calls Resolving customer queries, complaints, and escalations professionally Ensuring quick and effective resolutions within SLA timelines Identifying opportunities for upselling and cross-selling relevant products/services Handling dissatisfied customers with empathy and confidence Accurately documenting customer interactions in CRM systems Working closely with internal teams to close issues efficiently Meeting quality, customer satisfaction, and sales conversion targets Job Details at a Glance Location: Bangalore Adugodi (Near Koramangal...