Internship IT Support Intern
Location
kuala lumpur, kuala lumpur
Job Type
Full-time
Category
IT & Technology
Posted
June 09, 2026
Responsibilities
- IT Support and Incident Management:
- Assist in logging and tracking IT incidents and service requests via the Jira ITSM system.
- Provide basic technical support for users under the supervision of IT Executives, including troubleshooting hardware, software, and network issues.
- Help document recurring incidents and contribute to root cause analysis.
- Learn to manage tickets, prioritize issues, and maintain SLA compliance.
- Hardwar...