Intraday Workforce Planning Analyst - Client Engagement

Kraken is looking for a Client Engagement Operations Analyst in Chile, Región del Biobío, responsible for managing service support team staffing and ensuring operational efficiency. This role involves forecasting intraday arrivals, coordinating scheduling activities, and optimizing staffing levels.

The ideal candidate will be passionate about client experience and possess strong interpersonal and stakeholder management skills. Join us to enhance our client support operations.