Investigation Specialist (Qa), Relay Product Excellence

Amazon is looking for a Investigation Specialist that has a background in transportation, risk management and data driven problem resolution skills. In this role the Investigation Specialist will continuously work with stakeholders to build trust-based relationships in order to investigate suspicious activity and address escalations while creating long-term, systemic solutions for a world-class customer experience. In this role, the Investigation Specialist will be responsible for a wide range of duties related to Related Account Detection.- Work from Office Role (RTO5, M-f)- Investigation experience requiredKey job responsibilities- Provide data analysis & conduct investigations basis defined SOP- Pull data from numerous databases (using Excel,Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis as needed- Take appropriate action to identify and help - minimize the risk posed by fraud or abuse patterns and trends- Consistently achieve weekly t...