Investment Operations Manager

Manulife • Toronto, Ontario, Canada • Posted March 23, 2026

Location Toronto, Ontario

Job Type Full time

Category Operations Specialties Managers

Posted March 23, 2026

The Investment Operations Manager acts as a Point-Of-Escalation with various stakeholders to ensure that SimCorp Dimension (SCD) users have a stable, reliable and high performing AABOR. The successful candidate will be accountable in leading and performing the team's daily operations and providing support to business users in addressing moderate to complex business issues. The manager will also be responsible in the proactive and innovative performance of the team.
Position Responsibilities:
- Primary point of escalation by the Business Unit, upstream and downstream stakeholders
- Lead the team by ensuring consistent and reliable service delivery to stakeholders
- Ensures the team monitors the team shared mailbox throughout the day and taking appropriate actions
- Support ad-hoc analyses to identify root cause of production problems and develop timely solutions
- Execute acceptance test for implementation of new security types and functiona...
            

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