It and support desktop engineer (363)

Teleperformance • cape town, western cape, South-Africa • Posted June 02, 2026

Location cape town, western cape

Job Type Full-time

Category Other-General

Posted June 02, 2026

                Overview Ensuring that Teleperformance IT support procedures are followed. 1st line IT support, answering helpdesk calls and allocating resources. Supporting Windows 10 endpoints and Microsoft Office 365. Laptop maintenance, OS imaging & rebuilding. Deploying Anti-virus software to endpoints. Deliver all assigned project tasks within the agreed timescale. Ensuring documentation and configurations are up to date  
 Qualifications Previous experience in supporting Windows 10, Microsoft Office 365, Windows systems, Laptop OS installation and maintenance  
Experience of PC & Laptop Hardware maintenance  
Proficient in Microsoft Office and Microsoft Teams  
Understanding of Avaya, Helpdesk, Citrix, Server and other technical toolsets  
Experience supporting Windows 10, Windows 7, Stratodesk and Citrix environments  
Have strong problem and decision-making skills to effectively diagnose technical issues within their remit and identify the right SME...
            

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