IT Application and Service Management Engineer
Location
Singapore, Singapore
Job Type
Full-time
Category
Computer Occupations
Posted
June 27, 2026
Responsibilities:
- Oversees support services to GIS customers for specific IT service or set of services. Adheres to service management processes and procedures to meet customer service level agreements and maintain customer satisfaction.
- Completes root cause analysis of outages or incident trends (often working with managed services partner). Approves preventative actions