IT Application Engineer – Practice Applications
Location
birmingham, england
Job Type
Full-time
Category
IT & Technology
Posted
June 06, 2026
Role Overview
The IT Application Engineer – Practice Applications is a hands‑on technical role responsible for the support, maintenance, configuration, and continuous improvement of applications within the Practice Applications portfolio.
Key Responsibilities
Application Support and Engineering
- Provide technical support across Practice Applications, resolving incidents, requests, and tasks through the firm’s service management platform.
- Perform root cause analysis for recurring and complex incidents, implementing permanent remediation.
- Maintain and enhance application configurations, integrations, and platform dependencies, including reporting and upgrade activities.
- Configure and administer vendor-hosted SaaS applications in line with firm standards and operational requirements.
- Support application upgrades, patching, and lifecycle management activities.
- Assist with onboarding of new applications...