IT Business Analyst

Sutherland Global • bogotá, bogotá, d.c., Colombia • Posted June 16, 2026

Location bogotá, bogotá, d.c.
Job Type Full-time
Category Other-General
Posted June 16, 2026

Job Description

The Business Analyst performs a wide range of duties including some or all the following:

  • Translate customer business requirements into technical designs and product configurations
  • Work closely with customer sales and service organizations to define application metrics, reports, dashboards, data mapping, and other integration requirements
  • Implement customer requirements using NICE’s software solutions

Qualifications

Required Skills/Experience:

  • Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP)
  • EAI tools (e.g. WebMethods, TIBCO)
  • Reporting/business intelligence tools (e.g. Business Objects, Cognos) or database applications
  • Project experience - working as part of a team
  • Strong expertise with Microsoft Excel
  • Excellent customer facing skills
  • Excellent organizational skills, ability to set own ...

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