IT Business Process & Digital Transformation Analyst

JOB DESCRIPTION

Department: IT Solution Management

Report to: Manager

Supervise:

Functional Relationships with: Business Engineer, Sales & Marketing and external partners

POSITION PROFILE:

Based in: Yishun

The successful candidate will support Business Process Re‑engineering (BPR) and Digital Transformation (DX) initiatives across the organization. This role partners closely with business stakeholders to analyze, redesign and digitize business processes, ensuring technology solutions are aligned with business value, efficiency and scalability. The role focuses on process‑first transformation, leveraging digital technologies such as automation, data and AI only after processes are simplified and standardized. This role acts as a bridge between business users and IT, requiring a strong consulting mindset, structured problem‑solving skills and the ability to translate business needs into practical digital solutions. Prior applica...