IT Business Systems Analyst, Insurance Technology

Manulife • Waterloo, Ontario, Canada • Posted March 23, 2026

Location Waterloo, Ontario
Job Type Full time
Category Computer Occupations
Posted March 23, 2026

Join our Insurance Technology Team! In this role, you’ll translate complex insurance product rules into accurate, reliable calculation engine specifications. You’ll collaborate with product experts, engineers, and analysts in a fast paced agile environment to ensure our calculations are accurate, efficient, and well-documented.


Position Responsibilities:

  • Collaborate with business partners and technical teams to clarify objectives and capture requirements.
  • Analyze insurance product requirements and translate them into calculation logic.
  • Build and implement test plans to confirm calculation accuracy.
  • Investigate and resolve calculation defects, working closely with engineers to retest and validate fixes.
  • Maintain concise, accurate, and reusable documentation across products and projects.
  • Identify and implement process improvements that increase calculation accuracy and delivery efficiency.
  • Support production appl...
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