IT & CIM Support Technician

Balfour • Merida, Mérida, Venezuela • Posted June 02, 2026

Location Merida, Mérida

Job Type Full-Time

Category Computer Occupations

Posted June 02, 2026

Job Summary: 

Technical and operational support for all manufacturing processes related to computer or automation equipment, in particular Servo and Engraving equipment.
Essential Functions:
Be an expert in the use of spell/cam software systems and in everything related to the spell/cam work cell equipment

Monitor, test and troubleshoot spell/cam automation cells (computers, peripherals, CNC machines and ergonomics)

Support and troubleshooting of spell/cam parameters for different styles

Test and confirm that changes to the work cell software were applied correctly

Install, maintain, troubleshoot and upgrade the hardware and software of the spell/cam cells, engraving servomechanisms and desktop devices

Support and maintenance to user requirements, including troubleshooting and operator IT training

Develop and maintain detailed documentation of the cell configuration as well as its securi...

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