IT / DevOps Support Engineer
We’re looking for an IT / DevOps Support Engineer to join a shared operational function working across both our IT and DevOps teams. This is a hands‑on technical role focused on second‑line support, infrastructure operations, monitoring, vulnerability remediation, and service improvement.
The role is ideal for someone who enjoys troubleshooting, operational problem‑solving, and working across a broad technical estate. You’ll act as a bridge between traditional IT support and DevOps operations, helping improve service quality, operational maturity, and day‑to‑day reliability across the environment.
You’ll take ownership of repeatable and business‑critical technical tasks, contribute to better documentation and processes, and work closely with senior engineers, developers, and support teams to resolve issues efficiently.
What You’ll Be Doing
- Managing and triaging operational support tickets
- Investigating technical and infrastructure...