IT Field Support Specialist (Hardware Technician)
Location
Annapolis Junction, MD
Job Type
Full-time
Category
other-general
Posted
June 10, 2026
IT Field Support Specialist 2
Description:
The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
+ Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
+ Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
+ Maintain government and/or v...
Description:
The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment. Conducts sites surveys; assesses and documents current site configuration and user requirements. Analyzes existing requirements and prepares specifications for hardware acquisitions. Develops hardware installation schedules. Prepares drawings documenting configuration changes at each site. Prepares site installation and test reports. Trains site personnel in proper use of hardware. Builds specialized interconnecting cables.
+ Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
+ Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
+ Maintain government and/or v...