IT Help Desk Technician

Milestone • Ciudad Juárez, Chihuahua, Mexico • Posted June 02, 2026

Location Ciudad Juárez, Chihuahua

Job Type Full-time

Category Computer Occupations

Posted June 02, 2026

 
  Overview 
 We’re looking for a Help Desk Technician to join our skilled IT Help Desk Operations team, serving local and global internal users. Our goal is to provide excellent technical and non-technical support with outstanding customer service and timeliness. The Help Desk Technician has experience in supporting both Mac and PC environments, can hold a conversation as well as resolve complex technical issues effectively and efficiently, and is someone who values the people behind the problems. This role works Monday through Friday during standard business hours.
 
   How You Will Make An Impact  
 Provide hardware and software IT support and technical education to end users both remotely and onsite
 Deploy, manage, and ship our inventory of endpoints that allows Samsara in Mexico to stay connected and productive
 Recover Hardware from Users
 Applies critical thinking to efficiently troubleshoot sim...
            

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