IT Helpdesk Officer — First-Line Support (Hybrid)

Coleg y Cymoedd is looking for a role focused on delivering exceptional technical support and customer service. The successful candidate will serve as the primary point of contact for resolving routine IT issues while providing effective escalation for complex problems.

Postholders may enjoy flexible working arrangements, including limited remote working, as part of our inclusive and diverse environment. Commitment to safeguarding learners and following statutory pre-employment checks is expected.