IT Infrastructure Analyst
Location
pontypool, wales
Job Type
Full-time
Category
IT & Technology
Posted
May 20, 2026
About the Team
The IT Infrastructure team supports a complex manufacturing environment across the UK and Spain, working closely with key stakeholders such as the Site Leadership Team, Plant Management, and HR. With around 20–25 colleagues, the team ensures the stability, security, and continuous improvement of site wide IT infrastructure, including networks, servers, end user devices, and production IT systems. Daily work combines operational IT support with infrastructure monitoring and light project management for upgrades and replacements. The role offers exposure beyond classic desktop support, providing an excellent opportunity to grow into infrastructure focused responsibilities within a collaborative, international team.
What you can look forward to as IT Infrastructure Analyst:
- 3rd Line Client Support: A global service desk or associated second line team is responsible for most client (PC) issues. When more detailed troubleshootin...