IT Knowledge Analyst, AVP

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires.

Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future‑ready learning organisation. We invite you to build the bank of the future, innovate the way we deliver financial services, work in supportive teams and build lasting value in your community. Take your learning as far as you can or enjoy a vibrant, future‑ready career.

The IT Knowledge Analyst is responsible for managing and maintaining the Known Error Database (KEDB) to enable rapid incident resolution and organisational learning. This role ensures that known errors are accurately documented, searchable, and integrated into operational workf...