IT Manager | End User Support Lead
Location
New York County, New York
Job Type
Full-time
Category
other-general
Posted
May 15, 2026
About the Role: We're looking for a highly organized IT Project Manager to lead our User Support team. In this role, you'll oversee projects that improve IT support services, ensuring smooth operations and exceptional user experience.
Preferred Background:
Key Responsibilities:
Preferred Background:
- Candidates with experience in insurance, brokerage, or benefits management systems will stand out.
Key Responsibilities:
- Manage IT user support projects from start to finish, ensuring timely completion.
- Define project scope, goals, and deliverables with stakeholders.
- Lead and mentor the IT User Support team, fostering collaboration.
- Assign and...