IT Onsite OSS Support (Desktop/Network/EUC)
Location
hamilton, waikato
Job Type
Full-time
Category
Technical Support & Administration
Posted
June 08, 2026
Role
OSS support (Desktop/Network/EUC)
Duration
Starting immediately till 17th Jun 2026
Model
Full day support (Mon-Fri During Business Hours)
Experience
3+ Years
Key Responsibilities
- Troubleshoot Windows 10/11 OS, hardware, and software issues
- Install, configure, and support desktops, laptops, and peripherals
- Provide onsite and remote end‑user support
- Support Microsoft 365 applications including Outlook, Teams, OneDrive, Word, and Excel
- Handle Active Directory tasks such as password reset, account unlock, and group management
- Troubleshoot LAN/Wi‑Fi/VPN and basic network connectivity issues
- Configure and support printers, scanners, webcams, headsets, and USB devices
- Support AV/Meeting room devices including Microsoft Teams Rooms and conference systems
- Manage incidents and service requests through ServiceNow/Jira/Re...