IT Operations & Digital Support Engineer

We are passionate about what we do and we strive to be better with each day that goes by. 

We want to contribute to the generation of a technological community powered by the conviction that, through small actions, we can help create a better world.

The Role:
The Digital Support Engineer is responsible for delivering high-level technical support across the company’s digital ecosystem, ensuring the reliability, performance, and security of mobile applications, web platforms, and customer identity workflows. The role owns incident resolution end-to-end, drives proactive monitoring and automation initiatives, and continuously works toward improving operational stability and reducing MTTR.
This is a 100% remote position with rotating shifts, based on operational needs.

Responsibilities:

• Administer and suppo...