IT Operations Analyst 1

Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.

Below is the job description:

Drive efficiency and effectiveness of the incident management process

· Develop and maintain the Incident Management System including:

o Identifying all incidents

o Matching incidents against incidents with workarounds in place

o Resolving incidents as quickly as possible

o Prioritizing incidents in terms of impact...