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IT Operations Supervisor

Kitco Metals Inc • Montreal, Quebec, Canada • Posted March 23, 2026

Location Montreal, Quebec
Job Type Full-Time
Category Computer Occupations
Posted March 23, 2026

PURPOSE

We are seeking an experienced IT Operations Supervisor to lead our IT Operations team supporting both infrastructure and application environment.


This role requires a hands-on leader who can manage mission-critical systems and ensure high availability in fast-paced environments where uptime and response times are essential.


KEY RESPONSIBILITIES AND ACCOUNTABILITIES


The responsibilities of this position include, but are not limited to the following:

  • Lead and supervise the IT Operations team responsible for both infrastructure and application support.

  • Ensure high availability, reliability, and performance of mission-critical systems.

  • Act as a hands-on technical leader, actively participating in troubleshooting, incident management, and operational improvements.

  • Manage and coordinate incident response, root cause analysis, and service restoration to minimize downtime.

  • Overs...

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