IT Operations Technician

About the Job:

At Lifebyte System, we are on a mission to redefine the future through cutting-edge technology and innovative problem-solving. We are seeking a proactive and detail-oriented IT Support professional to provide day-to-day technical assistance across the organization. This role is responsible for handling IT service requests and incident tickets, supporting hardware and software troubleshooting, maintaining IT assets, and ensuring users receive timely and effective technical support.

This position offers an excellent opportunity for someone looking to grow their career in IT support while gaining exposure to infrastructure, endpoint management, security practices, and enterprise productivity tools.

Key Responsibilities:

• Review, update, prioritize, and follow up on assigned tickets in a timely manner.
• Respond to and resolve incident tickets, including hardware, software, network, printer, email, login, and access-...