IT Quality Assurance Specialist

The main goal of this role is to maintain the quality and reliability of our software solution deliverables by testing all functional and technical components. The Quality Assurance Specialist will work closely with regional application managers, software developers, business analysts, and IT teams to identify defects, verify fixes, and ensure that all applications meet the highest quality standards. This position plays a key part in achieving our goal of delivering secure, stable, and user-friendly systems that enhance the overall customer experience.

Key Responsibilities

• Plan, design, and execute manual and automated test cases for web and system applications.
• Analyze business and technical requirements to develop effective testing strategies.
• Identify, document, and track software defects through issue tracking systems (e.g., ServiceNow, Jira, Azure DevOps).
• Conduct root-cause analysis.
• Collaborate closely with de...