IT Service Delivery Lead – SLA, ITIL & Customer Success
Location
dubai, dubai
Job Type
Full-time
Category
IT & Technology
Posted
June 14, 2026
A technology services provider in Dubai is seeking an experienced IT Service Delivery Manager to oversee IT service delivery and ensure compliance with SLAs and ITIL standards. The ideal candidate has 8-10 years of experience in IT operations with strong leadership and stakeholder management skills. This full-time role requires managing cross-functional teams and maintaining client relationships for effective service governance.
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