IT Service Delivery Manager - Multi - Vendor / SIAM

Intersnack • Düsseldorf, North Rhine-Westphalia, Germany • Posted June 08, 2026

Location Düsseldorf, North Rhine-Westphalia
Job Type fulltime_permanent
Category Operations Specialties Managers
Posted June 08, 2026

We want you to grow with us:

As our IT Service Delivery Manager, you will ensure reliable, business - aligned IT services in a multi - vendor environment. Working within a SIAM operating model, you will drive service performance, hold providers accountable to SLAs and KPIs, and improve stability across Infrastructure and business services. 

What we can offer:

We are expanding our IT Shared Service Delivery team and are looking for an IT Service Delivery Manager to join us. You will report directly to the Team Lead IT Shared Services and play a key role in shaping how we coordinate and integrate services across external providers to deliver high-quality IT solutions to our internal and external stakeholders like other IT departments and Operating Companies - ensuring performance transparency, continuous improvement, and a stable IT environment that supports business growth. 
At Intersnack, we value continuous learni...

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