IT Service Desk Analyst
Location
toronto, on
Job Type
Full-time
Category
Other-General
Posted
June 17, 2026
Job Type: Full Time
Salary Range: $53,147
We Provide
- Full benefits package for full-time employees
- Retirement savings plan
- Exciting, supportive and fun work environment
- Family and friends discounts on travel, tech, food, beverage, and fitness
- Development and training opportunities
The Position
The Entry-Level IT Service Desk Analyst provides first-line technical support to internal employees or external clients. This role focuses heavily on diagnosing, troubleshooting, and resolving basic hardware, software, and network issues via phone, email, and chat systems. The ideal candidate possesses a strong customer-centric mindset, basic analytical skills, and a passion for foundational information technology systems.
Key Responsibilities
- Respond to incoming customer inquiries through multi-channel support including phone, email, ti...