IT Service Desk Engineer – L1
Location
gurugram, gurugram
Job Type
Full-time
Category
PRB
Posted
June 23, 2026
JOB DESCRIPTION
IT Service Desk Engineer — L1 End User Support
Department- Information Technology
Experience- 4–6 Years
Role Level- L1 / Junior Engineer
Work Mode- 5 Days Work from Office
Shift Timings- Rotational Shift -24/7
Location - Hyderabad , Gurgaon , Bangalore
Joining Time - Immediate
Role Overview
We are looking for an experienced IT Service Desk Engineer to provide first-level technical support to end users across hardware, software, and network domains. The ideal candidate is customer-focused, detail-oriented, and capable of managing incidents efficiently within defined SLA frameworks.
Key Responsibilities
- Provide first-level support for hardware, software, and basic network ...