IT Service Desk Officer
Location
Prayagraj, Uttar Pradesh
Job Type
Full time
Category
Computer Occupations
Posted
June 11, 2026
IT Service Desk Officer | Level 1–2 Support
- Full-time Onsite in Caulfield with 1-2 Days Working From Home
- Microsoft 365 Suite
- $82,219 + Super + Excellent Benefits
The Role
Are you a tech-savvy problem solver who thrives on delivering a top-tier employee technology experience? We are partnering with a progressive public sector organisation to find an energetic IT Service Desk Officer to join their dynamic Digital & Technology Services team.
This is a fantastic opportunity for a customer-centric IT professional to provide high-quality Level 1–2 end-user support across an enterprise environment.
Responsibilities
Reporting to the Technology Enablement Lead, your daily workflow will include:
- End-User Support: Provide responsive Level 1–2 technical support across desktop, mobile, and collaboration technologies.
- Ticket Ma...