IT Service Management

Globe Telecom, Inc. • , , philippines, , , philippines, Philippines • Posted June 04, 2026

Location , , philippines, , , philippines
Job Type Full-time
Category IT & Technology
Posted June 04, 2026
## IT Service ManagementApplylocations: 12F The Globe Towertime type: Full timeposted on: Posted 30+ Days Agojob requisition id: R At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this goal.## **Job Description**The champion of the service within ISG who closely partners with business and product teams in maintaining and uplifting the quality of a business service. As the voice of the customer in ISG, the role leads the definition and execution of the service strategy, the prioritization of demands and service improvement initiatives. Responsible for strategic service lifecycle management of multiple platforms and services in the following areas -- Charging, Billing, and Collections, aiming to exceed service commitments to stakeholders and to maximize investments. Role is heavy on strategy and execution enablement, stakehold...

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