IT Service Manager: Secure Cloud & ITIL Governance

A leading IT services firm is seeking an IT Service Manager based near Gloucester. This role involves defining and managing IT service management processes in secure cloud environments. Key responsibilities include overseeing service governance, driving continuous improvement and stakeholder engagement. The ideal candidate should possess extensive experience in IT service management, a solid grasp of ITIL frameworks, and strong communication skills. A UK Security Clearance or eligibility is required for this position.
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