IT Service Manager - Secure Cloud Services (DV Security Clearance)

IT Service Manager - Space, Defence and Intelligence

At CGI, you will play a key role in shaping and managing IT service delivery that supports mission‑critical systems across the Space, Defence and Intelligence sector.

As an IT Service Manager, you will establish and optimise service management processes within secure cloud environments, ensuring consistent, high‑quality service outcomes. Working with clients, partners and technical teams, you will take ownership of service performance, drive continuous improvement and contribute innovative ideas within a collaborative and supportive environment.

Due to the secure nature of the programme, you must hold UK Security Clearance or be eligible for it. The role is based on site in Central London, 5 days a week.

Responsibilities

In this role, you will define, implement and manage IT service management processes within secure cloud environments, ensuring services are delivered consistently and...