IT Specialist - ERP Support

dnata • Remote, Remote, Philippines • Posted May 27, 2026

Location Remote, Remote
Job Type Full-time
Category PRB
Posted May 27, 2026

Summary

The ERP Support will manage BAU support with our Managed Service Provider (MSP), support implementations, and ensure ERP systems are optimized, secure, and well-integrated with dnata’s broader application landscape.


Duties and Responsibilities

· Provide day-to-day support across ERP and related modules (Procurement, FI/CO, Payroll, SuccessFactors).

· Proactively manage BAU incidents, requests, and enhancements with MSP partners.

· Work with business users to capture requirements and translate them into ERP solutions.

· Participate in ERP implementation and upgrade projects, including configuration, testing, and cutover support.

· Understand and support ERP customisations, including Z tables, custom fields, and user exits.

· Read and interpret ABAP code to support debugging, issue resolution, and change requests.

· Understand ERP’s connectivity with other systems in ...

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