IT Support & Administration Associate

Responsibilities

• Provide first-level IT support to end users, including hardware, software, and basic network issues.
• Assist with the installation, configuration, and maintenance of computer systems, peripherals, and applications.
• Support routine IT operations, system monitoring, and troubleshooting activities.
• Maintain and update IT documentation, procedures, and system records.
• Assist the IT team with ongoing projects, upgrades, and process improvements.
• Ensure compliance with IT policies, security standards, and best practices.
• Support administrative IT tasks related to access management, operations, inventories, and asset tracking.

Experience / Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
• Basic understanding of computer hardware, operating systems (Windows), and networking fundamentals.
• Fam...