IT Support Analyst
Location
Jacksonville, FL
Job Type
Full-time
Category
other-general
Posted
May 01, 2026
Description
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.
Responsibilities:
• Install, configure, and upgrade operating systems and business software
• Set up and support computer hardware, monitors, network equipment, and peripherals
• Troubleshoot and resolve hardware, software, email, network, and peripheral issues
• Support users via centralized help desk and provide clear technical guidance
• Document equipment repairs, installations, and removals
• Train users on common business applications
• Contribute to system planning, hardware/software recommendations, and procedures
We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.
Responsibilities:
• Install, configure, and upgrade operating systems and business software
• Set up and support computer hardware, monitors, network equipment, and peripherals
• Troubleshoot and resolve hardware, software, email, network, and peripheral issues
• Support users via centralized help desk and provide clear technical guidance
• Document equipment repairs, installations, and removals
• Train users on common business applications
• Contribute to system planning, hardware/software recommendations, and procedures