IT Support Analyst

HN Services España • madrid, community of madrid, Spain • Posted June 05, 2026

Location madrid, community of madrid

Job Type Full-time

Category Other-General

Posted June 05, 2026

We are an international technology services company founded in 1983 and currently have over 2,000 employees in 5 countries: France, Spain, Romania, Portugal, and Luxembourg. 
What are we looking for? 
An IT Support Analyst to join a stable international project, based in Madrid. 
Responsibilities: 
• Providing technical and functional support to users. 
• Managing incidents within the scope of reporting by ensuring that the service is restored as quickly as possible with complete transparency regarding the Business Line: Referencing, communication, coordination, correction, drafting of PIRs (Post Incident Reviews) 
• Guaranteeing the eradication of problems. 
• Ensuring the proper management of application access by following the recommendations applicable to its scope. 
• Contributing to the construction of production dashboards and undertaking the actions defined for improving the service. 
• Implementing monitoring and supervi...
            

Interested in this role?

Click the button below to start your application.

Apply Now