IT Support Analyst

Overview

We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 8,000 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality.

Objective: The objective of the IT Analyst role at CI&T is to ensure the efficient operation and maintenance of IT infrastructure and facilities, supporting the company's technological needs and business operations. The main result expected from this role is to optimize IT facility resources, resolve technical issues, and provide support to internal stakeholders for smooth day-to-day operations.

Full-time position, required to be at the office minimum 3-4 times per week.

Main Responsibilities/Activities

• Ensuring that our people have what they need to work effectively and securely.
• Triaging IT tickets and providing first/second line s...