IT Support Assistant

INFINITY FINANCIAL ADVISORY PTE. LTD. • singapore, singapore, Singapore • Posted June 18, 2026

Location singapore, singapore
Job Type Full-time
Category Other-General
Posted June 18, 2026
Job Description Key Responsibilities
  • Tier-1 support & incident handling
  • Client onboarding & access management
  • IT asset & subscription tracking
  • Microsoft 365 & productivity tools
  • Basic automation exposure (Power Automate)
Scope of Duties Incident Handling & Coordination
  • Conduct initial impact assessment and root cause identification.
  • Coordinate with IT Security, Infrastructure, Application teams, and vendors for issue resolution.
  • Track escalated cases and provide status updates to stakeholders.
  • Support problem management through documentation and knowledge sharing.
Client Onboarding & Access Management
  • System and email account setup
  • Access provisioning and role assignment
  • Physical access (door access systems)
  • Ensure onboarding activities align with internal security and governance policies.
  • ...

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