IT Support Engineer

Ensera Design is a consultancy specialising in medical and consumer health sectors. We are currently seeking an IT Support Engineer to join our team in the Bristol office.

In this role you will report directly to and work alongside the Head of IT to provide ongoing IT support to the design and product development business, while also contributing to wider group projects as needed.

Occasional travel to other Ensera locations, including Ireland, Poland, and the USA, may be required and some projects could involve evening or weekend work.

About you

Your role is to keep our team up and running, so a people-focused, rapid-response attitude is essential. Strong communication skills and the ability to explain technical information in clear, everyday terms are vital.

You know how to prioritise requests and issues pragmatically as they come in, using your technical knowledge to swiftly diagnose and resolve problems, all while communicating openly ...