It Support Engineer / Coordinator
Location
Gaydon, Warwickshire
Job Type
Full-time
Category
computer-and-mathematical
Posted
May 31, 2026
Initially 5 months with a view to extend. Inside IR35
Key responsibility will be liaison between, the customer, engineers, PMO Team, and Partners, where the role will be the main interface and organising/scheduling end user activity and liaising with technical teams. This is a hybrid role and with the expectation to work from home 3 days per week and at the customer site 2 days per week within the West Midlands area.
Key Responsibilities
* Co-ordinate activities on site with end-users and engineers and manage any no-shows, cancellation, reschedules etc
* Ensure effective communication with the business and stakeholders (including 3rd parties/partners) ensuring this is delivered in a timely and clear fashion, with expectations clearly set and met.
* Effectively manage and document any issues/escalations raised in an Issue Log, ensuring these are dealt with in an effective and prompt manner and to a successful conclusion.
* Be proactive i...
Key responsibility will be liaison between, the customer, engineers, PMO Team, and Partners, where the role will be the main interface and organising/scheduling end user activity and liaising with technical teams. This is a hybrid role and with the expectation to work from home 3 days per week and at the customer site 2 days per week within the West Midlands area.
Key Responsibilities
* Co-ordinate activities on site with end-users and engineers and manage any no-shows, cancellation, reschedules etc
* Ensure effective communication with the business and stakeholders (including 3rd parties/partners) ensuring this is delivered in a timely and clear fashion, with expectations clearly set and met.
* Effectively manage and document any issues/escalations raised in an Issue Log, ensuring these are dealt with in an effective and prompt manner and to a successful conclusion.
* Be proactive i...