IT Support Engineer I, Operations Technology Solutions

Amazon • Craigieburn, AU, Australia • Posted June 03, 2026

Location Craigieburn, AU
Job Type Full-time
Category other-general
Posted June 03, 2026
Description
Our IT Support Engineer in Amazon's Operations teams take care of the various IT systems at the heart of our operational sites.

As an IT Support Engineer, you’ll work at a logistics site alongside colleagues, remote support teams and the business to offer a crucial IT support function. Our team approaches work as seeing no job as too small and no challenge as too big!

You’ll work with the latest technology in an environment that encourages mentorship and career growth opportunities. Being part of this team at Amazon means you’ll have learning resources to develop your career and technical skills at your own pace and earn industry-recognized qualifications.

Flexibility is a must for this role as the site operates across 7 days during the day and night. This role will commence at our Ravenhall facility before relocating to a new facility in Craigieburn. austechjobs.

Key job responsibilities
- First level of technical support for the ...

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