IT Support Engineer
Location
lancashire, england
Job Type
Full-time
Category
IT & Technology
Posted
June 15, 2026
Our client is currently seeking a highly professional and customer-focused IT Support Engineer to join their team on a contract basis. The successful candidate will provide high-priority, white-glove support to senior leadership, VIP users, and key business stakeholders, ensuring a seamless and discreet IT experience.
Key Responsibilities:
- Provide dedicated, high-touch IT support to senior leadership, VIP users, and key business stakeholders.
- Act as a trusted point of contact for VIP incidents and service requests, ensuring timely prioritisation and resolution in line with business expectations.
- Deliver L1 to L3 support for various technologies, including Microsoft 365, enterprise applications, networking, telephony, and collaboration tools.
- Manage incidents and service requests via the ServiceNow ITSM platform, maintaining accurate records and compliance with processes and SLAs.
- Provide onsite and field-based suppor...