IT Support Engineer

Proactive.IT Appointments • London, England, United Kingdom • Posted June 01, 2026

Location London, England
Job Type Contract
Category Computer Occupations
Posted June 01, 2026

11642JS
£150 – 200 per day + INSIDE IR35


IT Support Engineer


Onsite role


Job Summary

Key Responsibilities

  • Provide first and second-line technical support to internal users via phone, email, and in-person

  • Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platforms

  • Install, configure, and maintain desktops, laptops, printers, and other peripherals

  • Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365

  • Monitor and maintain IT systems, ensuring uptime and performance

  • Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow)

  • Assist with onboarding/offboarding processes including device setup and account provisioning

  • Support remote users and troubleshoot VPN, connectivity, and collaboration tools

  • Collaborate w...
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