IT Support Engineer

Proactive.IT Appointments • London, England, United Kingdom • Posted June 01, 2026

Location London, England

Job Type Contract

Category Computer Occupations

Posted June 01, 2026

11642JS
£150 – 200 per day + INSIDE IR35

IT Support Engineer

Onsite role

Job Summary
Key Responsibilities
Provide first and second-line technical support to internal users via phone, email, and in-person

Diagnose and resolve hardware, software, and network issues across Windows, macOS, and mobile platforms

Install, configure, and maintain desktops, laptops, printers, and other peripherals

Manage user accounts, permissions, and access rights in Active Directory and Microsoft 365

Monitor and maintain IT systems, ensuring uptime and performance

Document support issues and resolutions in the ticketing system (e.g., Jira, ServiceNow)

Assist with onboarding/offboarding processes including device setup and account provisioning

Support remote users and troubleshoot VPN, connectivity, and collaboration tools

Collaborate w...

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